Paradisus Playa del Carmen All Inclusive
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Our pool service area server was Laura and she was amazing. We cannot say enough about her. She was extremely busy but always met us with a smile and day two didn't need to ask what we were wanting as she already new, It was mine and my daughters birthday while we were there and they couldn't do enough to make our day special, We are so grateful for the amazing service. Luis the pool concierge was truly amazing as well. Made our stay very memorable.
Wally
februari 2025
The hotel was really nice and upscale. The food was great and there were a lot of options. The Friday night carnival games and pirates at the pool were a great hit for the kids.
Carrie
april 2023
The food is really food, the restaurants with food options. The amount and diversity over the pools is really good. Two great options for the kids on the pools, it was a lot of fun for them.
Hernanmuniz
januari 2023
Nice layout. Lots of restaurants. Raul the concierge was very helpful and made our stay very comfortable. Swim up Suite was amazing. The swim up bar was awesome. The Teppanyaki restaurant was very fun and food was great. Excellent food and service in Capella.
Mark
augusti 2023
This is our third time staying in Paradisus and although this was the shortest stay (one night) it was amazing as always! Food was great, the Nespresso hut is a great addition, the Kids waterpark is a hit as usual, and the staff is wonderful. Shout out to Pablo who was very attentive and kind, the buffet staff was more than accommodating and the girls at the Kids Club are now my daughter's favorite group of people!
Daniela
april 2023
I came for friends. I do not like resorts. This place is very nice. the food is incredible for a resort, truly. the staff are amazing. I am not a resort person so the price was a lot for me.
Naomi
mars 2024
the property was beautifully designed and decorated. the family vs adults only lay out is genius.
Wenjing
juni 2023
Paradisus was really good. It worked out for what we were looking for. We were looking for a place which would allow us to relax, play golf and scuba without being overly crowded due to Covid19 issues and concerns. Staff were polite and attentive!
Drew
januari 2022
the facilities, the kids club , the cleanness, the friendly and smiling staff
Nadia
februari 2023
We enjoyed the food and service from the staff. The commitment to exceptional experiences for guest was on full display.
Garth
juli 2022
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